Hack Notice

Hack Notice: DocuSign


DocuSign, a major provider of electronic signature technology, acknowledged today that a series of recent malware phishing attacks targeting its customers and users was the result of a data nag at single of its computer systems. The companion stresses that the data stolen was limited to customer and user email addresses, but the incident is especially dangerous because it allows attackers to target users who may already live expecting to dawn on links in emails from DocuSign.San Francisco-based DocuSign warned on May 9 that it was tracking a malicious email campaign where the topic line reads, Completed: docusign.com  cable shift Instructions for recipient-name Document ready for Signature. The missives contained a link to a downloadable Microsoft Word document that harbored malware.The companion said at the time that the messages were not associated with DocuSign, and that they were sent from a malicious third-party using DocuSign branding in the headers and body of the email. But in an update late Monday, DocuSign confirmed that this malicious third party was able to send the messages to customers and users because it had broken in and stolen DocuSigns list of customers and users.As part of our ongoing investigation, today we confirmed that a malicious third party had gained temporary access to a separate, non-core system that allows us to communicate service-related announcements to users via email, DocuSign wrote in an alert posted to its site. A complete forensic analysis has confirmed that only email addresses were accessed; no names, physical addresses, passwords, social surety numbers, credit card data or other information was accessed. no content or any customer documents sent through DocuSigns eSignature system was accessed; and DocuSigns core eSignature service, envelopes and customer documents and data remain secure.The troupe is asking people to forward any suspicious emails related to DocuSign to spam@docusign.com, and then to delete the missives. They may appear suspicious because you dont recognize the sender, werent expecting a document to sign, contain misspellings (like docusgn.com without an i or @docus.com), contain an attachment, or direct you to a linkup that starts with anything other than https://www.docusign.com or https://www.docusign.net, reads the advisory.If you have reason to await a DocuSign document via email, dont answer to an email that looks like its from DocuSign by clicking a tie-in in the message. When in doubt, access your documents directly by visiting docusign.com, and entering the unique security cypher included at the bottom of every legitimate DocuSign email. DocuSign says it will never ask recipients to surface a PDF, office document or zip file in an email.DocuSign was already a perennial place for phishers and malware writers, but this incident is likely to intensify attacks against its users and customers. DocuSign says it has more than 100 million users, and it seems all but certain that the criminals who stole the companys customer email list are going to be putting it to nefarious employ for some time to come.

About HackNotice and DocuSign

HackNotice is a service that notices trends and patterns in publically available data so as to identify possible data breaches, leaks, hacks, and other data incidents on behalf of our clients. HackNotice monitors data streams related to breaches, leaks, and hacks and DocuSign was reported by one of those streams. HackNotice may also have the breach date, hack date, the hacker responsible, the hacked industry, the hacked location, and any other parts of the hack, breach, or leak that HackNotice can report on for the consumers of our product.

If you are a user of DocuSign their products, services, websites, or applications and you were a client of HackNotice, monitoring for DocuSign you may have been alerted to this report about DocuSign . HackNotice is a service that provides data, information, and monitoring that helps our clients recover from and remediate data breaches, hacks, and leaks of their personal information. HackNotice provides a service that helps our clients know what to do about a hack, breach, or leak of their information.

If DocuSign had a breach of consumer data or a data leak, then there may be additional actions that our clients should take to protect their digital identity. data breaches, hacks, and leaks often take to and cause indistinguishability theft, account take overs, ransomware, spyware, extortion, and malware. account takeovers are often caused by credential reuse, word reuse, easily guessed passwords, and are facilitated by the sharing of billions of credentials and other customer info through data leaks, as the direct result of data breaches and hacks.

HackNotice monitors trends in publically available data that indicates tens of thousands of data breaches each year, along with billions of records from data leaks each year. On behalf of our clients, HackNotice works to monitor for hacks that guide to lower client security and digital identities that hold been exposed and should be considered vulnerable to attack. HackNotice works with clients to identify the extent that digital identities have been exposed and provides remediation suggestions for how to handle each typecast of exposure.

HackNotice monitors the hacker community, which is a network of individuals that apportion data breaches, hacks, leaks, malware, spyware, ransomware, and many other tools that are often used for financial fraud, account accept overs, and further breaches and hacks. HackNotice monitors the hacker community specifically for breaches, hacks, and data leaks that suffer consumers. HackNotice applies industry specific knowledge and advanced security practices to monitor for trends that indicate breaches, hacks, and exposed digital identities.

HackNotice also enables clients to portion drudge notices with their friend, family, and collogues to help increase awareness around alleged hacks, breaches, or data leaks. HackNotice works to ply clients with sharable reports to assist increase the security of our clients personal network. The security of the people that our clients interact with directly impacts the level of surety of our clients. Increased photograph to accounts that have been taken over by hackers leads to further account take overs through phishing, malware, and other attach techniques.

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