On march 26, 2015, a break-in occurred at the Tacoma, Washington branch office of Numotion, the covered entity (CE). The items stolen included five laptop computers that accessed service work orders, quotes, labor guides and delivery checklists. The jade affected 2,722 individuals' protected health information (PHI) and included names, addresses, phone numbers, and the serial numbers of customer equipment. Some documents may get also contained dates of birth, indemnity policy numbers, or diagnosis codes. The stolen laptops required a password to obtain access to information. The CE provided jade notification to HHS, affected individuals, and the media. It also offered affected customers one twelvemonth of free citation monitoring. The CE was able to successfully wipe the data from 2 of the computers via remote access. As a result of this investigation, the ce updated its watchword policy and completed full disc encryption of computer hard drives in all its locations. OCR provided technical assistance to the ce on conducting a compliant certificate prescript risk analysis. Location of hacked information: Laptop concern link present: no