We recently became aware of an incident in which HSBC's mortgage servicing provider sent encrypted and parole protected disks, which inadvertently included some of your personal information, to an unauthorized commercial third party (a firm that performs financial analytics). The information was sent between December 7, 2015 and december 8, 2015. Upon brushup of some of the data, the third party realized the disks included more information than requested and returned all the disks to the mortgage servicing provider. While the third party has attested that HSBC customer data was not loaded, accessed, or viewed by their personnel, HSBC is notifying you out of an abundance of caution. The security of your info is very important to us and HSBC takes this affair very seriously. HSBC has received assurance from our mortgage servicing provider that they have made changes to their processes to invalidate future incidents.The information on the disks included your name, mailing and belongings address, social Security Number, mortgage account number, deposit account numbers, payment history details, demographic data and other info required to service your mortgage.