wa University schooltime of medication in St. Louis issued this note on Nov. 1: wa University schooling of medicine announced today that it began mailing letters to patients whose info may make been involved in a recent security incident at its department of Ophthalmology and Visual Sciences. On Sept. 3, 2019, the school of medicine learned that a small number of patients had received a letter regarding an ophthalmology department employee. The school of medicine quickly began an internal investigation and determined that the letter was sent by an individual who knew the employee. The unauthorized individual took the employees personal laptop and used it to access the employees school of medication email account between April 29 and Sept. 3, 2019. The school of medication immediately took steps to secure the employees email account, and a leading computer forensic firm was engaged to assist with our continued investigation. The investigation was not able to learn which, if any, emails or attachments in the employees email account were viewed by the unauthorized individual. The school of Medicine, therefore, conducted a review of the emails and attachments contained in the email account to identify patient information that may have been in the account. as a result of that review, on Oct. 21, 2019, the school of medicine determined that emails or attachments in the account contained patient information, which may have included patient names, dates of birth, medical tape numbers, and limited handling and/or clinical information, such as diagnoses, provider names, and/or prescription information. In some instances, patients health indemnity information and/or social security numbers were also included in the account. This incident did not affect all schooling of medicine patients, but only those ophthalmology department patients who had information contained in the affected email account. The schooling of medication is mailing letters to patients whose information was found in the account and has established a dedicated, toll-free call heart to reply any questions individuals may make about the incident. Patients with questions canful call the call center at (844) 996-1023, Monday through friday from 8 a.m. to 5:30 p.m. central time. For any school of medicine patient whose Social surety number was contained in the email account, the schooltime of medicine is offering complimentary credit monitoring and identity protection services. The school of medicine also recommends that affected patients survey statements they receive from their health insurers or healthcare providers. If they see charges for services not received, they should middleman the insurer or provider immediately. To help foreclose something like this from happening in the future, the school of medication has reinforced education with its staff on best practices for passwords, and are making additional security enhancements. Information about the surety incident also is posted on the shoal of Medicines website and is available by clicking this link. The observation to patients, available on their site, is a flake more specific and makes crystalise that the unauthorized individual is someone who had had a personal relationship with the employee.