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Hack Notice: China Citizen Watch (Finally) Secures 150TB of Leaking Data

China Citizen Watch (Finally) Secures 150TB of Leaking Data

Source
https://www.databreaches.net/china-citizen-watch-finally-secures-150tb-of-leaking-data/
Description
China Citizen Watch, the official Chinese division of the Japanese vigil heavyweight Citizen, and Bulova vigil company (a Citizen brand in the U.S.) hold both been affected because China Citizen watch or its hosting company left an unsecured RSYNC server online with more than 150TB of files. Cursory skimming of the files, necessitated by Citizen Watch’s repeated failures to respond to security alerts I sent to them, indicated that the RSYNC contained copies of backups from various workstations and email systems for about 500 internal Citizen employees and staff as well as many from Bulova. Some files on the system also contained usernames, emails and plain text passwords all saved in .csv formatted files with no encryption to protect them and no password required to access them. The bulk of the data on the RSYNC appeared to consist of email inboxes and all related data, Sent, Trash, Inbox etc. The leak also affected Vagary.cn, Bulova.com.cn and various other small brands owned and controlled by Citizen. Attribution Attribution was fairly easy. Cursory inspection of some files revealed that their boniface was upmcn.com and that Citizen was likely the owner of the data. The email inbox also went to an internal domain registered to Citizen, and the inbox configuration all had Citizen smtp details within them, as illustrated in the figure below: beat Tock: why Didn’t Citizen Respond? The data was discovered on November 22, 2019. contact to prc Citizen view was first made to their Chinese email address within 48 hours. Citizen did not answer to the emailed notification, but I could see that my email notification to them showed up in their backup. After one week, there was still no reaction from China Citizen Watch, and the data were still exposed. On november 29, a endorse email notification was sent to them. in addition, I attempted to touch them via their corporate contact form. Although the contact constitute generated an automated acknowledgement, there was still no substantive reaction from china Citizen catch and the data continued to leak. On December 2, I tried contacting the host, upmcn.com, and sent a third notification to China Citizen Watch. Neither responded at all. On December 3, i contacted Citizen UK in the hope that they would be able to ensure that Citizen observe china would respond. Over the course of the next week, we would go indorse and forth, but nothing got done, and on december 10th, they informed me that they had forwarded the info to the American CTO. The data continued to leak. By sextet days after contacting Citizen watch UK, nothing had changed. China Citizen vigil was sent a 4th email notification on december 11… and a 5th one on December 17…. In addition to banging my head against the wall by repeatedly trying to notify them via email, I also attempted to contact them via their corporate webform request and also via their web chat. Their web schmooze appeared to be mostly offline, even when it was supposed to live online. I also tried making contact via LinkedIn to various higher rase Citizen staff from the U.S., Canada, and Japan. Not one of the following individuals responded at all: William Parizeau Fillion Marketing & IT Manager at Citizen observe Ottawa, Canada area Nancy Garcia, SHRM-CP senior human Resources Manager at Citizen vigil America Kevin Kaye chairman at Citizen watch companion of Canada, Ltd. Regina Fiedel Vice President marketing at Citizen watch America Glenn Parker Vice President, human Resources at Citizen vigil America 12th Trish Keller foreman technology Officer of Citizen watch America On december 18, i sent a 6th email notification, this time using an email accost I had discovered in a sample of their data. That seemed to receive their attention, and in reply, they asked for my IP address and the time at which I had accessed their RSYNC. I suddenly found myself concerned that they might try to hit the messenger. In sum: it took 25 days from discovery to seeing the system secured and taken offline it took 6 notification emails to more than 20 different people It took email, LinkedIn messages, webchat messages, and twitter messages. It took a call to the New York corporate headquarters press office by DataBreaches.net, who left a detailed message but got no issue phone call. It should never have been that difficult. a major corporation like Citizen vigil should have ameliorate incident response than this. China Citizen vigil may not be directly at shift as they are using a service called upmcn.com who explains what they do for Citizen: “Citizen’s disaster recovery plan includes 2 parts: the local data center and the remote (the IDC center) disaster recovery center. The application of the local data center is backed up and then backed up to the remote disaster recovery center. The local data middle has 8 virtual machines and 3 break servers, and another backup server. Applications deployed on the virtual machine include: file server, post server, anti-virus software server, domain control, vcenter, instant messaging server, publish management platform system, after-sales telephone telephone center system, after-sales service tell management system, using virtual machine backup mode Scheduled backups. The three part servers are the retail terminal management system server, the file server for the e-commerce department, and the SBO ERP server. The volume CDP is used to perform real-time stand-in of the database, files, and operating system. Local data backup prevents small disasters, and offsite data backup prevents major disasters, comprehensively protects data security, and records bits and pieces.” using remote cloud backup services is becoming a much more common thing these days, specially for big companies like china Citizen watch who have hundreds of servers and systems linked and working together to puddle their companion run. Both the Citizen and Bulova-branded watches are very popular watches on the market. How can they not be checking for surety notifications or responding to them? Sadly, what happened here is zip new or different. During this same period, I was also notifying […]

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