Hack Notice

Hack Notice: OR: The City of Bend discloses Click2Gov breach

OR: The City of Bend discloses Click2Gov breach

Source
https://www.databreaches.net/or-the-city-of-bend-discloses-click2gov-breach/
Description
The city of bend was recently informed that a potential data surety incident may make compromised the payment card info of some City utility customers who made one-time utility invoice payments or enrolled in auto pay using a credit or debit card between August 30, 2019 and october 14, 2019. The data that may have been affected could include the cardholders name, card billing address, card number, card type, card surety code and card expiration date. Other personal info such as Social Security numbers or government-issued identification numbers were not affected by this incident. The city of bend does not collect that information for utility billing purposes. City utility customers who signed up for auto pay by credit/debit card or bank drafts before August 30, 2019 or after October 14, 2019, and customers who paid in mortal or by check, are not affected. The city learned of the potential security incident from CentralSquare, the third-party vendor that manages and operates the Citys online utility payment portal, known as Click2Gov. CentralSquare determined that malicious encrypt may have been inserted into the Click2Gov software which could have allowed an unauthorized party to copy personal defrayal card information from customers who logged into the system to pee a one-time citation card payment or to enroll in auto pay between August 30, 2019 and october 14, 2019. Existing auto pay customers were not affected. The city has worked with CentralSquare to remove the malicious cipher from Click2Gov to ensure that this incident is not ongoing and has implemented additional security measures to help mitigate future risk. This incident involved Click2Govs software. It was not due to a vulnerability of the Citys infrastructure, systems, or security. Data privacy and security for our customers are high priorities, and we are taking this situation very seriously, said Chief innovation Officer Stephanie Betteridge. We are doing everything we can to mitigate the situation, function our customers and protect against future incidents. The city is working with CentralSquare, a third-party forensic investigator, outside legal counsel, and local and federal law enforcement to evaluate the nature and scope of the incident. The investigation is ongoing. We are in the process of notifying the individuals who may be affected directly by mail. Letters are expected to be mailed this week. The City has plans in put to migrate to a new defrayal processing services provider in the near future. Customers who made one-time payments or enrolled in auto pay between August 30, 2019 and October 14, 2019 should monitor their financial accounts and promptly story any suspicious activity to their banks. Those customers will also be offered one twelvemonth of citation and identity-monitoring services at no cost. Customers who may have questions or would like more information may visit our website at www.bendoregon.gov/data-advisory. We have also established a dedicated phone centre to call customer concerns, which canful be reached at (844) 987-1209 from 8:00 a.m. to 5:00 p.m. Pacific Time, monday through Friday, excluding holidays. Source: City of Bend, Oregon. The bend Bulletin reports that about 5,000 people may get been impacted.

About HackNotice and OR: The City of Bend discloses Click2Gov breach

HackNotice is a service that notices trends and patterns in publically available data so as to identify possible data breaches, leaks, hacks, and other data incidents on behalf of our clients. HackNotice monitors data streams related to breaches, leaks, and hacks and OR: The City of Bend discloses Click2Gov breach was reported by one of those streams. HackNotice may also have the breach date, hack date, the hacker responsible, the hacked industry, the hacked location, and any other parts of the hack, breach, or leak that HackNotice can report on for the consumers of our product.

If you are a user of OR: The City of Bend discloses Click2Gov breach their products, services, websites, or applications and you were a client of HackNotice, monitoring for OR: The City of Bend discloses Click2Gov breach you may have been alerted to this report about OR: The City of Bend discloses Click2Gov breach . HackNotice is a service that provides data, information, and monitoring that helps our clients recover from and remediate data breaches, hacks, and leaks of their personal information. HackNotice provides a service that helps our clients know what to do about a hack, breach, or leak of their information.

If OR: The City of Bend discloses Click2Gov breach had a breach of consumer data or a data leak, then there may be additional actions that our clients should take to protect their digital identity. data breaches, hacks, and leaks often lead to and cause identity theft, account read overs, ransomware, spyware, extortion, and malware. account takeovers are often caused by credential reuse, parole reuse, easily guessed passwords, and are facilitated by the sharing of billions of credentials and other customer information through data leaks, as the direct result of data breaches and hacks.

HackNotice monitors trends in publically available data that indicates tens of thousands of data breaches each year, along with billions of records from data leaks each year. On behalf of our clients, HackNotice works to monitor for hacks that lead-in to lower client security and digital identities that hold been exposed and should live considered vulnerable to attack. HackNotice works with clients to discover the extent that digital identities get been exposed and provides remediation suggestions for how to handle each type of exposure.

HackNotice monitors the hacker community, which is a network of individuals that apportion data breaches, hacks, leaks, malware, spyware, ransomware, and many other tools that are often used for financial fraud, account take overs, and further breaches and hacks. HackNotice monitors the hacker community specifically for breaches, hacks, and data leaks that hurt consumers. HackNotice applies industry specific knowledge and advanced certificate practices to monitor for trends that indicate breaches, hacks, and exposed digital identities.

HackNotice also enables clients to share cut notices with their friend, family, and collogues to help increment awareness around alleged hacks, breaches, or data leaks. HackNotice works to provide clients with sharable reports to help growth the security of our clients personal network. The certificate of the people that our clients interact with directly impacts the raze of security of our clients. Increased exposure to accounts that experience been taken over by hackers leads to further account take overs through phishing, malware, and other impound techniques.

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OR: The City of Bend discloses Click2Gov breach