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Hack Notice: GenRx Pharmacy Breach Notice Shows How to Do It Right

GenRx Pharmacy Breach Notice Shows How to Do It Right

Source
https://www.databreaches.net/genrx-pharmacy-breach-notice-shows-how-to-do-it-right/
Description
This may be one of the best transgress notifications I have ever record — for its plain language, clarity, and lack of effort to spin. Not only did these folks respond promptly to an attack, but they had usable backups, stopped the round quickly, and just…. handled this so well, it seems. Maybe they didn’t have all desirable certificate protections in localize prior to the attack, but their response to it has been admirable. Here’s their full notice, below: december 18, 2020 08:30 promethium Eastern criterion time SCOTTSDALE, Ariz.–(BUSINESS WIRE)–GenRx Pharmacy (GenRx), which is headquartered in Scottsdale, AZ, is notifying individuals of a data security incident. The incident could potentially impact the security of certain personal and protected health information regarding less than five percent of former GenRx patients. While the pharmacy is not aware of any actual harm to individuals as a outcome of the situation, it is providing potentially affected individuals with info via first class mail regarding steps taken, and what can live done to protect against potential harm. What Happened On september 28, 2020, the pharmacy found evidence of ransomware on its system and immediately began an investigation, including hiring independent information security and technology (I.T.) experts to assist with incident response and forensic investigation. During the ransomware attack, the pharmacy had full access to its data with unaffected backups and was able to maintain continuous business operations as they investigated. Together with forensic experts, the pharmacy terminated the cybercriminals access to the pharmacys systems the same day (September 28, 2020) and confirmed that an unauthorized third party deployed the ransomware only 1 day before (September 27, 2020). On november 11, 2020, the pharmacy confirmed that the cybercriminals were able to withdraw a small number of files that included certain health information the pharmacy used to process and ship prescribed products to patients. What information Was Involved The cybercriminals accessed and removed the following health information of certain former GenRx patients: patient ID, transaction id (a number generated to process the prescription, not related to patient financials), first and last name, address, phone number, appointment of birth, gender, allergies, medication list, health plan information (including member ID), and prescription information. The pharmacy does not collect patient Social certificate Numbers (SSNs) or maintain financial information, and so there is no way that the cybercriminal could access that info of GenRx patients during this incident. What the pharmacy is Doing In addition to the I.T. surety measures already in place, the pharmacy has upgraded its firewall firmware, added additional anti-virus and web-filtering software, instituted multifactor authentication, increased Wi-Fi network traffic monitoring, provided additional preparation to employees, updated internal policies and procedures, and installed real-time intrusion detection and response software on all workstations and servers that access the company network. The pharmacy is also assessing further options to heighten its protocols and controls, technology, and training, including strengthening encryption. Additionally, the pharmacy is notifying applicable country and federal regulatory authorities as well as the ternion largest nationwide consumer reporting agencies  Equifax, Experian and TransUnion  of the incident. What Affected Individuals can make Although SSNs and financial information were not affected by this incident, the pharmacy recommends that as a general best practice, individuals monitor account statements and free credit reports to detect potentiality errors. Additional Information Affected individuals canful discover more about this matter by calling the number listed in their mailed notification letter. GenRx has a strong commitment to protect personal information and is taking additional steps to heighten data security going forward. GenRx apologizes for any concern this situation has caused to its patients. contact call Center, available at: 877-835-1827 between 9am  9pm Eastern Time, monday through Friday.

About HackNotice and GenRx Pharmacy Breach Notice Shows How to Do It Right

HackNotice is a service that notices trends and patterns in publically available data so as to identify possible data breaches, leaks, hacks, and other data incidents on behalf of our clients. HackNotice monitors data streams related to breaches, leaks, and hacks and GenRx Pharmacy Breach Notice Shows How to Do It Right was reported by one of those streams. HackNotice may also have the breach date, hack date, the hacker responsible, the hacked industry, the hacked location, and any other parts of the hack, breach, or leak that HackNotice can report on for the consumers of our product.

If you are a user of GenRx Pharmacy Breach Notice Shows How to Do It Right their products, services, websites, or applications and you were a client of HackNotice, monitoring for GenRx Pharmacy Breach Notice Shows How to Do It Right you may have been alerted to this report about GenRx Pharmacy Breach Notice Shows How to Do It Right . HackNotice is a service that provides data, information, and monitoring that helps our clients recover from and remediate data breaches, hacks, and leaks of their personal information. HackNotice provides a service that helps our clients know what to do about a hack, breach, or leak of their information.

If GenRx Pharmacy Breach Notice Shows How to Do It Right had a transgress of consumer data or a data leak, then there may be additional actions that our clients should take to protect their digital identity. Data breaches, hacks, and leaks often lede to and cause indistinguishability theft, account take overs, ransomware, spyware, extortion, and malware. account takeovers are often caused by credential reuse, password reuse, easily guessed passwords, and are facilitated by the sharing of billions of credentials and other customer information through data leaks, as the direct result of data breaches and hacks.

HackNotice monitors trends in publically available data that indicates tens of thousands of data breaches each year, along with billions of records from data leaks each year. On behalf of our clients, HackNotice works to monitor for hacks that lead to lower node certificate and digital identities that have been exposed and should be considered vulnerable to attack. HackNotice works with clients to discover the extent that digital identities make been exposed and provides remediation suggestions for how to handgrip each type of exposure.

HackNotice monitors the hacker community, which is a network of individuals that share data breaches, hacks, leaks, malware, spyware, ransomware, and many other tools that are often used for financial fraud, account take overs, and further breaches and hacks. HackNotice monitors the hacker community specifically for breaches, hacks, and data leaks that hurt consumers. HackNotice applies industry specific knowledge and advanced security practices to monitor for trends that indicate breaches, hacks, and exposed digital identities.

HackNotice also enables clients to part plug notices with their friend, family, and collogues to assist growth awareness around alleged hacks, breaches, or data leaks. HackNotice works to ply clients with sharable reports to aid increase the security of our clients personal network. The security of the multitude that our clients interact with directly impacts the layer of security of our clients. Increased photograph to accounts that experience been taken over by hackers leads to further account take overs through phishing, malware, and other attach techniques.

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