Hack Notice

Hack Notice: CompuCom

CompuCom

Source
https://www.bleepingcomputer.com/news/security/compucom-msp-confirms-ongoing-outage-following-malware-incident/
Description
US managed service provider CompuCom has suffered a cyberattack leading to service outages and customers disconnecting from the MSP's network to prevent the overspread of malware. CompuCom is an IT managed services provider (MSP) that provides remote support, hardware and software repair, and other technology services to companies. CompuCom is a wholly-owned subsidiary of The ODP corporation (Office Depot/Office Max) and employs approximately 8,000 people. Some of the past and existing customers of CompuCom include well-known names, such as Home Depot, Target, Citibank, Wells Fargo, Truist Bank, and Lowe's. If you make first-hand information about this or other unreported cyberattacks, you can confidentially contact us on signal at +16469613731 or on wire at @lawrenceabrams-bc. The onslaught occurred over the weekend Over the weekend, CompuCom suffered an outage that prevented customers from accessing the company's customer portal to open troubleshooting tickets. When visiting the portal, the website greeted customers with a general error message stating, An mistake occurred while processing your request. Error message on CompuCom node portal Error message on CompuCom client portal BleepingComputer was told that CompuCom began contacting customers to alert them that they had been compromised by malware soon after the attack. However, customers were not told what typecast of assail occurred and whether it was ransomware. In later conversations with affected customers, BleepingComputer learned that CompuCom had disconnected their access to some customers to forestall the malware's spread. Another customer told us that they had detached from CompuCom's VDIs (Virtual desktop Infrastructure) to ensure their data was not affected by the attack. Multiple people also told BleepingComputer that this was a ransomware attack, but we could not confirm independently if this is true. After reaching out to CompuCom about the attack, the troupe issued a statement to BleepingComputer stating that they suffered a 'malware incident' and that there is no evidence of it spread to customers' systems. You can read the full CompuCom statement below: Certain CompuCom information technology systems get been affected by a malware incident which is affecting some of the services that we ply to certain customers. Our investigation is in its early stages and remains ongoing. We have no denotation at this time that our customers' systems were directly impacted by the incident. As soon as we became aware of the situation, we immediately took steps to contain it, and engaged leading cybersecurity experts to begin an investigation. We are also communicating with customers to provide updates about the situation and the actions we are taking. We are in the appendage of restoring customer services and internal operations as quickly and safely as possible. We regret the inconvenience caused by the interruption and appreciate the ongoing funding of our customers. - CompuCom Unfortunately, based on the info BleepingComputer has received and the statement by CompuCom, the companionship has most likely suffered a ransomware attack. If this turns out to be a ransomware attack, threat actors likely stole unencrypted files.

About HackNotice and CompuCom

HackNotice is a service that notices trends and patterns in publically available data so as to identify possible data breaches, leaks, hacks, and other data incidents on behalf of our clients. HackNotice monitors data streams related to breaches, leaks, and hacks and CompuCom was reported by one of those streams. HackNotice may also have the breach date, hack date, the hacker responsible, the hacked industry, the hacked location, and any other parts of the hack, breach, or leak that HackNotice can report on for the consumers of our product.

If you are a user of CompuCom their products, services, websites, or applications and you were a client of HackNotice, monitoring for CompuCom you may have been alerted to this report about CompuCom . HackNotice is a service that provides data, information, and monitoring that helps our clients recover from and remediate data breaches, hacks, and leaks of their personal information. HackNotice provides a service that helps our clients know what to do about a hack, breach, or leak of their information.

If CompuCom had a breach of consumer data or a data leak, then there may live additional actions that our clients should take to protect their digital identity. Data breaches, hacks, and leaks often track to and cause identity theft, account take overs, ransomware, spyware, extortion, and malware. account takeovers are often caused by credential reuse, password reuse, easily guessed passwords, and are facilitated by the sharing of billions of credentials and other customer information through data leaks, as the direct result of data breaches and hacks.

HackNotice monitors trends in publically available data that indicates tens of thousands of data breaches each year, along with billions of records from data leaks each year. On behalf of our clients, HackNotice works to monitor for hacks that lead-in to lower client security and digital identities that have been exposed and should be considered vulnerable to attack. HackNotice works with clients to key the extent that digital identities have been exposed and provides remediation suggestions for how to handgrip each typecast of exposure.

HackNotice monitors the hacker community, which is a network of individuals that apportion data breaches, hacks, leaks, malware, spyware, ransomware, and many other tools that are often used for financial fraud, account take overs, and further breaches and hacks. HackNotice monitors the hacker community specifically for breaches, hacks, and data leaks that hurt consumers. HackNotice applies industry specific knowledge and advanced security practices to monitor for trends that indicate breaches, hacks, and exposed digital identities.

HackNotice also enables clients to share cut notices with their friend, family, and collogues to aid increase cognisance around alleged hacks, breaches, or data leaks. HackNotice workings to ply clients with sharable reports to help increase the certificate of our clients personal network. The security of the people that our clients interact with directly impacts the rase of security of our clients. Increased photograph to accounts that make been taken over by hackers leads to further account take overs through phishing, malware, and other attach techniques.

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